Careers

Fur is a clean ingredient focused, female-owned and operated wellness and skincare brand that creates all-natural products specifically designed to provide comfort and care for all skin and hair. We're in countless retailers (Nordstrom, Goop, Blue Mercury, Ulta to name a few), and are a fast-growing team.

  • Head of E-Commerce

    The Head of E-Commerce will report to the CMO and Executive Leadership Team and will be responsible for providing data driven insights and recommendations across the digital marketing funnel with the objective to grow top-line revenue by retaining and nurturing existing customers. This role will be responsible for tracking and analyzing KPIs measuring the performance of retention initiatives including promotions, digital advertising, email marketing, the DTC website, and loyalty & referral programs. This role will lead a team and work cross-functionally to develop and implement optimization strategies across channels informed by data driven insights.


    Responsibilities

    —Establish analytics infrastructure and processes to comprehensively measure customer LTV and digital marketing KPIs across programs and channels

    —Improve segmentation and remarketing capabilities through cohort analysis and tracking KPI performance across the customer lifecycle

    —Create test-and-learn strategies to optimize marketing programs across channels

    —Work cross-functionally to provide data driven insights and implement optimization strategies across digital customer touchpoints

    —Manage DTC website optimizing for retention, working with in-house development team to assess engagement and conversion performance, proposing tests to inform improvements

    —Manage deployment of email marketing campaigns and retention flows based on high converting optimization insights that leverage A/B testing to refine email marketing strategies along dimensions such as messaging, subject lines, creative, customer segmentation, personalization, email scheduling & triggers, frequency etc.

    —Test and refine loyalty & referrals programs to convert, retain, and re-engage key customer segments and monitor comprehensive performance of the programs; Work cross functionally to implement optimization strategies for the loyalty & referrals programs across customer touchpoints


    Requirements

    —Bachelor’s degree with 5+ years of hands-on experience in e-commerce digital marketing and advertising (e.g. email, social, display), experience building loyalty and referral programs and CPG industry experience a plus 

    —Proven track record developing data driven insights and strategies that improve key metrics for digital marketing channels such as reach, engagement, & conversions 

    —Proficient in analytics programs such as Excel, Alteryx, Tableau; experience with SQL/R a plus

    —Extensive experience with email management, segmentation, and digital marketing tools (e.g. Klaviyo, Google Analytics); experience with business intelligence or e-commerce analytics tools a plus

    —Intensely data-driven with persistent desire to perform tests and analyze data to inform strategic decisions and improve performance

    —Highly-motivated and self-directed critical thinker - develops problem solving approach, executes tests, analysis, & evaluations, approaches leadership with a perspective on solutions backed by data-driven insights, and works cross-functionally to implement the aligned strategy

    —Exceptional communications skills with attention to detail, clear and concise both to the founders and team as well as our customers and community

    —Experience leading teams and working cross-functionally to deliver strategic goals while building a cohesive workplace and community


    Interested applicants should email their resume and a few sentences on why they’d be a good fit to jobs@furyou.com.

  • Senior Graphic Designer

    We are seeking an enthusiastic, collaborative designer who is passionate about design to communicate Fur Professional’s wholesale channel and mission to destigmatize body hair, support education in our esthetician community, as well as support growth of the business in both the wholesale and consumer sectors. This designer will report to the Marketing Manager, and work alongside other designers in house. This is a great opportunity for professional growth and career building as we scale our brand significantly over the next few years.

    Responsibilities

    —Create digital and print assets for marketing channels including but not limited to email, social, website, ads, and print publications. 

    —Manage production and execution of photo and video shoots.

    —Create and edit video assets. 

    —Own post production process internally and with outside vendors including but not limited to retouching and color correcting. 

    —Organize design assets and maintain design processes. 

    —Uphold brand guidelines and look and feel across all touchpoints.

    —Maintain knowledge base of relevant competitive branding initiatives and design trends in the beauty & skincare industry. 

    —Work with the marketing team to pitch creative initiatives for content and digital assets. 

    Requirements

    —At least 3-5 years experience applying graphic design skills in a professional environment and supporting asset production. 

    —Exceptional organizational skills to manage concurrent projects.

    —Detail-oriented & able to work against tight deadlines.  

    —Exceptional communication and cross-functional collaboration skills.

    —Excitement for Fur’s product line and engagement with our core mission.

    —Bachelor’s degree in Graphic Design or related visual design field.

    —Proficiency in core Adobe suite (Indesign, Illustrator, Photoshop) is required.

    —Proficiency in After Effects is required.

    —Illustration skills are a major plus.

    —Knowledge of Sketch and Figma plus.

    —Beauty experience is a plus.

    Must be based in the New York metro area.

    Interested applicants should email jobs@furyou.com with their resume, portfolio, and a few sentences on why they'd like to work at Fur.

  • Market Trainer (Boston)

    Fur is hiring in BOSTON!

    We are currently looking for a part-time, experienced Market Trainer who is passionate about education, building sales in their territory, and creating strong business relationships with key stakeholders at Ulta, Bluemercury, Credo stores and professional spas throughout the Boston area. Experience in sales, skincare, and working with the aforementioned retailers is a must. An esthetician license is a plus.

    — All accounts are located in the greater Boston area, so ideally the candidate lives in a central area, and must have their own reliable form of transportation/access to public transportation.

    — The accounts in this territory are 50% retail doors, and 50% professional accounts - including Boston based Miniluxe. Experience working with professional accounts and an esthetics/waxing license would be a major plus!

    — 20-25 hours per week

    —$25-28 per hour, based on experience

    Submit all resumes to audrey@furyou.com

  • Market Trainer (San Francisco)

    Fur is hiring in SAN FRANCISCO!

    We are currently looking for a part-time, experienced Market Trainer who is passionate about education, building sales in their territory, and creating strong business relationships with key stakeholders at Ulta, Bluemercury, Credo stores, and professional spas throughout San Francisco. Experience in sales, skincare, and working with the aforementioned retailers is a must. An esthetician license is a plus.

    — All accounts are located in the SF/bay area, so ideally the candidate lives in a central area, and must have their own reliable form of transportation/access to public transportation.

    — 20-25 hours per week

    —$25-28 per hour, based on experience

    Submit all resumes to audrey@furyou.com

  • Market Trainer (San Jose)

    Fur is hiring in SAN JOSE!

    We are currently looking for a part-time, experienced Market Trainer who is passionate about education, building sales in their territory, and creating strong business relationships with key stakeholders at Ulta & Bluemercury stores, as well as professional spas throughout the San Jose area. Experience in sales, skincare, and working with the aforementioned retailers is a must. An esthetician license is a plus

    — All accounts are located in the greater San Jose area, so ideally the candidate lives in a central area, and must have their own reliable form of transportation/access to public transportation.

    — 20-25 hours per week

    —$25-28 per hour, based on experience

    Submit all resumes to audrey@furyou.com

  • General Intern

    Fur seeks a natural problem-solver with a strong understanding of our brand to take on a wide variety of tasks. This position would work closely with the Assistant Manager of Customer Experience, but would be exposed to many aspects of the business. They would also work closely with the Manager of Brand, helping to cultivate a social media presence that is at the head of a community of influencers, body-positive activists, and beauty experts. This is a great opportunity for a college student to gain experience across teams, learn about the beauty industry, work with great people, and help cultivate a community in an environment that will foster personal and professional growth.

    Responsibilities

    —Seeking out on-brand content to post to our social channels

    —Assist in maintaining our relationships with influencers, bloggers, and affiliate program members

    —Engage with fans on social channels and respond to their questions promptly

    —Assist in fielding questions from incoming press

    —Answer customer service questions and emails 

    —Assist customers live via web chat

    —Liaise with our fulfillment team to coordinate returns, missing packages, and unfulfilled orders

    —Respond to our Instagram DMs

    —Moderate Facebook comments & DMs 

    —Moderate incoming product reviews on the Yotpo platform

    —Other projects may include assisting our Product Development team with research or our Wholesale team with sales and marketing, among other potential activities

    Requirements

    —Excitement for our product line

    —Engaged with our core mission

    —Ability to understand and utilize our brand voice

    —Able to commit to 2-3 days/week or more 

    —Excellent verbal and written communications skills

    —Excellent attention to detail and organizational skills

    —Previous experience with Gorgias, Yotpo, Refersion, Buffer, and Shopify a plus

    —Previous social media and/or customer service experience a plus

    —Self-starter who wants to help build a business, and who can work independently with minimal direction

    —Must be currently enrolled at an accredited university

    —NYC based preferred

    This is a paid position. Applicants should email jobs@furyou.com with their resume and a few sentences on why they'd like to work at Fur.